{"id":274,"date":"2026-08-16T01:08:09","date_gmt":"2026-08-15T23:08:09","guid":{"rendered":"https:\/\/hub.formhabr.de\/?page_id=274"},"modified":"2026-08-16T02:09:20","modified_gmt":"2026-08-16T00:09:20","slug":"pre-sales-support","status":"publish","type":"page","link":"https:\/\/hub.formhabr.de\/?page_id=274","title":{"rendered":"Supportanfragen"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"274\" class=\"elementor elementor-274\">\n\t\t\t\t<div class=\"elementor-element elementor-element-334b53d5 e-flex e-con-boxed e-con e-parent\" data-id=\"334b53d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1765d940 elementor-widget elementor-widget-elementskit-heading\" data-id=\"1765d940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-heading.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" ><div class=\"ekit-heading elementskit-section-title-wraper center   ekit_heading_tablet-   ekit_heading_mobile-\"><h2 class=\"ekit-heading--title elementskit-section-title \">Supportanfragen<\/h2>\t\t\t\t<div class='ekit-heading__description'>\n\t\t\t\t\t<p>Bitte w\u00e4hlen Sie das passende Thema Ihres Anliegen aus, um direkt den richtigen Ansprechpartner zu finden.<\/p>\n\t\t\t\t<\/div>\n\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33b4fd7 elementor-widget elementor-widget-shortcode\" data-id=\"33b4fd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div\n\t\t\tclass=\"stw-wizard\"\n\t\t\tid=\"stw-mCyMck\"\n\t\t\tstyle=\"--stw-primary: #2563eb; --stw-hover: #1d4ed8; --stw-border: #e5e7eb; --stw-text: #1f2937; --stw-bg: #ffffff; --stw-radius: 16px; --stw-font: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Roboto, Helvetica, Arial, sans-serif; --stw-font-size: 16px;\"\n\t\t\tdata-back-text=\"Zur\u00fcck\"\n\t\t>\n\t\t\t<div class=\"stw-progress\">\n\t\t\t\t<span class=\"stw-dot is-active\" data-step=\"1\"><\/span>\n\t\t\t\t<span class=\"stw-dot\" data-step=\"2\"><\/span>\n\t\t\t\t<span class=\"stw-dot\" data-step=\"3\"><\/span>\n\t\t\t<\/div>\n\n\t\t\t<!-- Seite 1: Kategorie-Auswahl -->\n\t\t\t<div class=\"stw-step is-active\" data-step=\"1\">\n\t\t\t\t<h3 class=\"stw-heading\">Wie k\u00f6nnen wir dir helfen?<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"stw-subtext\">W\u00e4hle den passenden Bereich aus, damit wir dich direkt an die richtige Stelle weiterleiten k\u00f6nnen.<\/p>\n\t\t\t\t\n\t\t\t\t<div class=\"stw-options\">\n\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"stw-option\"\n\t\t\t\t\t\t\tdata-id=\"presales\"\n\t\t\t\t\t\t\tdata-text=\"Du hast noch Fragen vor dem Kauf? Unser Team hilft dir gern bei der Produktauswahl, Verf\u00fcgbarkeit und individuellen Angeboten weiter.\"\n\t\t\t\t\t\t\tdata-url=\"https:\/\/hub.formhabr.de\/?page_id=274\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-cart\"><\/span>\n\t\t\t\t\t\t\t<span class=\"stw-option-label\">Pre-Sales<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"stw-option\"\n\t\t\t\t\t\t\tdata-id=\"aftersales\"\n\t\t\t\t\t\t\tdata-text=\"Du hast bereits bei uns bestellt und brauchst Unterst\u00fctzung, z. B. bei Lieferung, Reklamation oder R\u00fccksendung.\"\n\t\t\t\t\t\t\tdata-url=\"https:\/\/hub.formhabr.de\/?page_id=274\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-admin-tools\"><\/span>\n\t\t\t\t\t\t\t<span class=\"stw-option-label\">After-Sales<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"stw-option\"\n\t\t\t\t\t\t\tdata-id=\"technik\"\n\t\t\t\t\t\t\tdata-text=\"Technisches Problem mit einem Produkt? Beschreib uns dein Anliegen im n\u00e4chsten Formular m\u00f6glichst genau.\"\n\t\t\t\t\t\t\tdata-url=\"https:\/\/hub.formhabr.de\/?page_id=274\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-admin-generic\"><\/span>\n\t\t\t\t\t\t\t<span class=\"stw-option-label\">Technik<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"stw-option\"\n\t\t\t\t\t\t\tdata-id=\"billing\"\n\t\t\t\t\t\t\tdata-text=\"Fragen zu deiner Rechnung, Zahlung oder einem Beleg? Hier bist du richtig.\"\n\t\t\t\t\t\t\tdata-url=\"https:\/\/hub.formhabr.de\/?page_id=274\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-media-spreadsheet\"><\/span>\n\t\t\t\t\t\t\t<span class=\"stw-option-label\">Rechnung<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<button\n\t\t\t\t\t\t\ttype=\"button\"\n\t\t\t\t\t\t\tclass=\"stw-option\"\n\t\t\t\t\t\t\tdata-id=\"cat_6a810463b783b\"\n\t\t\t\t\t\t\tdata-text=\"Du m\u00f6chtest einen zb. einen Termin f\u00fcr die Werkstatt buchen ? Oder einen Umbau buchen ?\"\n\t\t\t\t\t\t\tdata-url=\"https:\/\/hub.formhabr.de\/?page_id=205\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\t<span class=\"dashicons dashicons-admin-generic\"><\/span>\n\t\t\t\t\t\t\t<span class=\"stw-option-label\">Terminvereinbarung<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<!-- Seite 2: Info-Text zur gew\u00e4hlten Kategorie -->\n\t\t\t<div class=\"stw-step\" data-step=\"2\">\n\t\t\t\t<h3 class=\"stw-heading stw-step2-title\"><\/h3>\n\t\t\t\t<p class=\"stw-step2-text\"><\/p>\n\t\t\t\t<div class=\"stw-actions\">\n\t\t\t\t\t<button type=\"button\" class=\"stw-btn stw-btn-secondary stw-back\">Zur\u00fcck<\/button>\n\t\t\t\t\t<button type=\"button\" class=\"stw-btn stw-btn-primary stw-to-step3\">Weiter<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<!-- Seite 3: Hinweis vor Weiterleitung -->\n\t\t\t<div class=\"stw-step\" data-step=\"3\">\n\t\t\t\t<h3 class=\"stw-heading\">Alles klar!<\/h3>\n\t\t\t\t\t\t\t\t\t<p class=\"stw-subtext\">Du wirst gleich zur passenden Seite weitergeleitet, wo du dein Anliegen direkt einreichen kannst.<\/p>\n\t\t\t\t\t\t\t\t<div class=\"stw-actions\">\n\t\t\t\t\t<button type=\"button\" class=\"stw-btn stw-btn-secondary stw-back\">Zur\u00fcck<\/button>\n\t\t\t\t\t<a href=\"#\" class=\"stw-btn stw-btn-primary stw-redirect-link\">Fortfahren<\/a>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3532305 e-flex e-con-boxed e-con e-parent\" data-id=\"3532305\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9c24b7d e-flex e-con-boxed e-con e-parent\" data-id=\"9c24b7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Supportanfragen Bitte w\u00e4hlen Sie das passende Thema Ihres Anliegen aus, um direkt den richtigen Ansprechpartner zu finden.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-274","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=\/wp\/v2\/pages\/274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=274"}],"version-history":[{"count":31,"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=\/wp\/v2\/pages\/274\/revisions"}],"predecessor-version":[{"id":312,"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=\/wp\/v2\/pages\/274\/revisions\/312"}],"wp:attachment":[{"href":"https:\/\/hub.formhabr.de\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}